Sample report about a made-up business: Lough Allen Plumbing & Heating, a plumber in Drumshanbo, Co. Leitrim. Read it as if it were your own business.

Sample report · Not a real business
SISI Solutions

Digital Health Check

The outside view of your business

Customer View ReportPublic information only

Lough Allen Plumbing & Heating

How your business shows up online · Drumshanbo · prepared 28 October 2026

SISI Digital Presence Score

48/100

Getting there
Working well No area is all green yet; see what's already working below.
Room to improve Being found · Reviews and reputation · Privacy and cookies · Online processes
Needs attention Your website · Email

Executive summary

What we'd want you to know first.

  • When someone searches for a plumber near Drumshanbo on Google Maps, you appear 4th of 6 results, behind nearby businesses with more photos and a fuller listing.
  • Your website explains your services clearly, but on a phone the page is slow to load and the menu has a broken link and a spelling slip.
  • Customers rate you 4.3 from 23 reviews and the RGI register confirms your gas registration, but only 2 of the latest 8 reviews have a reply and the website has no privacy information.
  • A customer ready to book on a phone can't tap your number to call, and the Book a service and Send buttons we tried don't work.
  • Your work earns good words; the gaps are in how easy you are to find, contact and trust online.
First things we would do
  1. Fix what stops customers on your websiteSmall project · days, not weeks · first 30 days
  2. Make your website faster on mobileSmall project · days, not weeks · first 30 days
  3. Use an email address on your own business domainSmall project · days, not weeks · first 30 days

What we'd start with, from what we can see from outside. We'll adjust it to your goals.

What's already working

Strengths worth keeping.

  • Your website describes a Registered Gas Installer. The RGI register (Find an RGI) lists Declan Moran, number 10347, status "Registered" (illustrative example, not a real RGI record).
  • Customers rate you 4.3 from 23 reviews, and several praise same-evening call-outs and tidy work.
  • Your services page lists clearly what you do, from boiler servicing to bathrooms and heat pumps.

What this means for you

From what we checked: what to show, what to fix and where you're active.

Shows you're trustworthy — make it visible

  • LOUGH ALLEN PLUMBING & HEATING LIMITED is a registered company (number 461237, illustrative example), but we didn't see your company number on your website.

Could put customers off — fix or hide

  • A menu link leads to a missing page. See Action 4.
  • Your Google listing has no description and few photos. See Action 6.
  • We didn't find a privacy notice on the website. See Action 7.

That's the first part of the sample

The full sample has about 16 pages: how the business compares with plumbers nearby, every finding with the evidence and what to do, and a 30/60/90-day plan.

In a real report each finding links to the page where we saw it. Here the business is made up, so there are no links.