Digital Health Check

Your business, as customers see it.

Can a customer quickly see what you offer, get in touch and book or buy? We check, using public information only, and show you what is working and what to improve first.

  • FindLocal searches
  • CheckWebsite and contact
  • TrustReviews and email
Join our free pilot

A plain-English report, sent to you as a private link you can also download as a PDF: what is working well, what to improve first and the steps we recommend. Every report is reviewed by an experienced technology professional before it is sent.

Apply for your free report
Limited pilot places

Public information only · No passwords or payment details · No obligation

SISISOLUTIONS Customer View ReportPublic information only

Digital Health Check

The outside view of your business

Plumbing business · Co. Leitrim

  • Local search4th for “plumber near Carrick”
  • Contact on mobilePhone number not tappable
  • Reviews4.7/5★ from 38 reviews
  • Email settingsNo DMARC record
  • Google listingComplete, with hours
What we would do first 1 · Make your phone number tappable on mobile 2 · Protect your email domain 3 · Climb the local search results Quick fixes · first 30 days
Sample report
See a sample report (opens in a new tab)
What you get out of it

Four questions your customers answer every day, often without telling you.

  • Can they find you?

    We search the way a local customer would, such as “plumber near Carrick”, and see where you appear and which similar businesses appear with you. Results can vary by location and device; we note when they do.

    You get: where you stand today and what would help you show up.

  • Do they understand what you offer?

    On a phone, can a visitor see the services they need?

    You get: what is clear and what a customer might miss.

  • Can they get in touch, or ask for a quote or booking?

    A phone number you can tap, a contact form you can find, the steps to enquire, book or request a quote, and links in your menu that no longer work.

    You get: the steps that work, and where a customer may get stuck.

  • Do they trust what they see?

    Your reviews and replies, outdated details, public email settings that affect whether your emails arrive, and your privacy and cookie information. A comparison with up to three similar local businesses, where suitable information is available. Not a legal compliance assessment.

    You get: the strengths to keep and the gaps to close.

From what we see to what you do

Two illustrative examples, not findings about your business.

Two illustrative examples, each from what we see to how to check it
What we see Why it matters What to do How to check
Area to improve A phone number appears on the website but cannot be tapped on a mobile. A visitor has to copy the number or dial it by hand. Make the number a call link. Open the page on a phone and tap the number: the dialler should open with the right number.
Strength to keep Your Google listing shows your phone number and opening hours. Customers can call you or check when you are open straight from Google. Keep it up to date when your hours change, for example over bank holidays. Search for your business on Google and check the hours shown.
How we work

What we check, and what we don't

We check

  • Public information onlyYour website, Google listing, reviews and public registers.
  • Non-intrusive checksWebsite headers and DNS records, the way any browser or mail server sees them.
  • Evidence you can checkEach finding with its source, date and any limitation.

We don't

  • Ask for passwordsOr log in to anything of yours.
  • Attempt accessWe never try to get in or exploit vulnerabilities.
  • Send anything automaticallyAn experienced technology professional reviews every report before delivery.

There is no obligation, now or later. Use the report yourself, with your own provider or with us.

Apply for your free report

Customer View Report

For any business with a Google listing and a website of its own.

All fields are required unless marked optional.

Choose your business from the Google suggestions.

How we use your details. To verify your request, prepare and deliver your review, and improve our service. The Digital Health Check privacy notice explains our legal bases, service providers, your rights and how to contact the Data Protection Commission.

How it works

  1. ApplyTwo minutes, on your phone or computer.
  2. Verify your businessChoose your business on Google. We send a one-time code to the email at its website, to the mobile on its Google listing, or to the email your customers use.
  3. We confirm your requestBy email, within one working day, telling you whether we can include your business.
  4. Receive your reportBy email, as a private link, 1–2 working days after we confirm, reviewed by an experienced technology professional.
  5. Review it and decide what to doDo it yourself, with another provider or with us. A short call to talk it through is available if you want one: free, no obligation.
  6. Share feedback, if you wishFeedback is optional and takes about five minutes. The link is in your report.

Questions about the pilot

Is the report really free?

Yes. The Customer View Report is free during the pilot. We do not ask for payment details, and there is no obligation to buy anything.

Why are you offering it for free?

We are testing and improving the report with a small group of local businesses before launch. We welcome your feedback, but it is optional.

Can I apply if I use Gmail, Outlook or another personal email, or don’t have a website?

Yes. If you have a website, you can apply for the Customer View Report with any email address, including Gmail, Outlook or Yahoo: we send the code to the email at your website, to the mobile on your Google listing (by WhatsApp) or to the email your customers use. If we can't confirm the request is yours from that, we may call the number on your Google listing before we start. If you don't have a website yet, the free Snapshot Report shows how customers find you on Google.

Does my website have to end in .ie?

No. Any web address works: .ie, .com, .co.uk, .eu or any other.

Does applying guarantee a place?

No. Pilot places are limited. We will email within one working day to confirm whether we can include your business.

When will I receive my report?

If accepted, you will receive your report by email 1–2 working days after we confirm your place. This delivery period starts after acceptance, rather than when you first apply.

Why does the report take 1–2 working days?

Because a person prepares it, not just a scan. We confirm it really is your business and that your details match on Google, your website and your social profiles. We choose similar businesses in your sector, near you, to compare with, and check each finding by hand, with a link to where we saw it. An experienced technology professional reviews it before it is sent. An automatic scan can't tell, for example, that your Google listing points to an old website, or whether the business next to you is really comparable.

Do you need access to my website or accounts?

No. We review public information only. We do not ask for passwords or log in to your website, email or other accounts.

Is this a security or legal audit?

No. The Digital Health Check is an indicative review of the public information we can see on the date of the review. It is not a legal or regulatory audit, a penetration test or a security certification, and it cannot guarantee search rankings, enquiries or sales. Every report is reviewed by an experienced technology professional before delivery.

Will you publish my report or contact me with sales offers?

We do not name your business or publish your comments without your permission. Your report and feedback are kept for up to 12 months to check and improve the service. We do not use your details for marketing unless you separately ask us to.

See the Digital Health Check privacy notice for how we use and share information.

Do I have to use SISI Solutions to make the improvements?

No. You can act on the report yourself, work with your own provider or ask us. The report does not include implementation prices. If you would like our help, we agree the scope and price with you before any work starts.

Still have a question?

Write to us and we'll reply by email.

Or see a sample report (opens in a new tab)

The Digital Health Check in 90 seconds

An illustrated example. The narration voice is generated with AI.

Apply for your free report

A free report on how customers see your business online

See what is working, where customers may meet difficulties, and what to improve first.

1What you receive

Your Customer View Report is a plain-English report, emailed to you as a private link (you can download it as a PDF) and reviewed by an experienced technology professional. It uses public information from your website, Google listing, reviews and public email settings.

  • Can local customers find you?
  • Do they understand what you offer?
  • Can they get in touch, or ask for a quote or booking?
  • Do they trust what they see?
  • What is working, and what should you improve first?

You receive the strengths to keep and the areas to improve, each with evidence you can check, a comparison with similar local businesses where suitable information is available, and prioritised actions that explain what to change, the effort involved and how to check the result. We also note spelling or layout mistakes a customer would notice.

2After your report

Use it yourself, discuss it with your web provider or ask us. If you would like our help to put the plan in place, we agree the scope and price with you before any work starts. There is no obligation, now or later.

3About the pilot

For any business with a Google listing and a website of its own. Prefer a shorter report? See the free Snapshot Report.

We are testing the report with a small group before launch. It is free, and feedback is optional. There is no obligation to buy anything.

We will email within one working day to confirm whether we can include your business. If accepted, you will receive the report 1–2 working days after we confirm your place.

Apply for your free report
Not sure yet?See a sample report (opens in a new tab)

No passwords or payment details · Places are limited.
We keep the report and your feedback for up to 12 months, and we never name your business or publish your comments without your permission. Privacy notice

Get the full sample report

All 16 pages of a Customer View Report for a made-up business, so you can see what you would receive. We'll email you a link to it straight away. The link works for 7 days.

We use these details to send you the sample, reply to you and follow up on your request. We won't add you to a mailing list. See the privacy notice.
Choose your free report

Both are free and reviewed by an experienced technology professional.

The difference is how deep we go.

  1. A quick look

    Snapshot Report

    Free

    For any business, with or without a website.

    A light version of the Customer View Report: how customers find you on Google today, your listing and reviews, a local search for your kind of business and, if you have one, your website. What is working, what customers may miss and the first steps we would take.

    Usually around 6 pages, starting with a one-page summary.

    We confirm within one working day · report 1–2 working days later.

    Get yours free
  2. Launch pilot The in-depth look

    Customer View Report

    Free during the pilot

    For any business with a Google listing and a website of its own.

    The full outside view: your website, Google listing, reviews and public email settings, each finding with its evidence. The strengths to keep, a comparison with up to three similar local businesses where suitable information is available, and a 30/60/90-day plan with the effort each step takes. We also note spelling or layout mistakes a customer would notice.

    Usually 12–16 pages, starting with a one-page summary.

    We confirm within one working day · report 1–2 working days later.

    Apply for your free report
Going further

When you want to go further

After your free report, you may want to look beyond what customers can see. We don't just point out what to improve: if you want, we work with you as a partner to put the plan in place. Tell us about your situation and we will suggest the right first step.

  1. Inside and out

    Customer & Business View

    A comprehensive review of your business, inside and out. We add a short questionnaire and a structured conversation with you to the Customer View Report, so we can compare how you work with what customers see. You receive cost-effective proposals for each area to improve, with a written scope and a fixed price before any work starts.

    Talk to us
  2. Custom

    IT Audit

    A detailed review of the systems we agree on, inside your business, carried out by highly experienced, qualified technology professionals, and only after the scope and your authorisation are agreed in writing.

    About the IT Audit Request an IT Audit

Talk to us about your situation